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Ordering and Pricing Information

Ordering Methods

Pricing Information

All prices are quoted in U.S. dollars. Orders from Canadian customers will be converted and charged in Canadian dollars. For Canadian customers, the appropriate taxes will be added to your order.

The business is located and registered in Canada.

Wholesale pricing is available for qualifying shops. There are no minimum order requirements. Please contact us for a pricelist.

Return and Refund Policy

Charts and kits may not be returned or exchanged. If an item is faulty, it will be replaced immediately at my cost.

If you discover an error in the chart or instructions for a design, please check the Corrections page to see if a solution has already been posted.

Shipping

Items will be shipped via First Class Postal Mail, unless otherwise requested. Tracking numbers will be retained for larger parcels. Shipping charges are calculated in the shopping cart. Additional shipping may be charged for U.S. and International orders, and when kits are purchased. You will be advised of any additional charges before the order is sent.